Change of Mind
If you change your mind within 7 days from delivery date, we will refund your item into store credit and you can use the credit to purchase other items from our website or physical showroom. It cannot be exchanged into cash
Terms & Conditions
Within 7 days after delivery with proof of purchase
New condition and unused
No scratch marks on solid wood table surface
Return Process
Kindly contact our Careline +6012-2063686 or email your return request to [email protected]
Item to be returned to our physical showroom
If you need the item to be picked up,RM150 pickup fee will be charged for (small items such as coffee table) RM250 for (big items such as dining table)
Refund Amount
Full refund credit will be given if the items meet all the return conditions and it is returned to our physical showroom
If you need us to pickup the item, pickup charges will be deducted from the refund amount and we will refund the net amount after deducting the pickup charges
Note: Not applicable to Dining Chairs and special clearance/discount items
AOT Gallery Sdn Bhd / Art of Tree Sdn Bhd / Art of Tree Signature Sdn Bhd reserve the right to reject any returns if item does not meet all of the above conditions
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